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Title: The Social Security Administration’s Telephone Services
Report Date: May 15, 2020
Office Affiliation: The Office of Audit
Audit Report Number: A-05-20-50899
Full Report link: https://oig-files.ssa.gov/audits/full/A-05-20-50899.pdf
Summary Report link: https://oig-files.ssa.gov/audits/summary/A-05-20-50899Summary.pdf