Audit Work Plan Fiscal Year 2020
Our Annual Work Plan (Plan) outlines our perspective of the major management and performance challenges facing SSA and serves as a tool for communicating our priorities to SSA, Congress, the Office of Management and Budget (OMB), and other interested parties. Our work is prioritized to focus our resources on those areas that are most vulnerable to fraud, waste, and abuse. To ensure we provide a coordinated effort, we work with our Offices of Investigations, Counsel to the Inspector General, Resource Management, and Counsel for Investigations and Enforcement.
In preparing this Plan, we solicited suggestions from the Agency. We received suggestions for inclusion in our Plan, and we incorporated those to the extent possible. We recognize this Plan is dynamic, so we encourage continuous feedback and additional suggestions. This flexibility enables us to meet critical issues evolving throughout the upcoming year.
This Plan describes reviews we intend to begin in FY 2020 in the following issue areas.
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Improve Service Delivery
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Modernize Information Technology
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Secure Information Systems and Protect Sensitive Data
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Improve the Prevention, Detection and Recovery of Improper Payments
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Improve Administration of the Disability Program
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Minimize Payment Errors and Improve Management of Payment Workloads